Shipping Policy

Shipment processing time

Because we have our products on-hand, orders are usually processed the same day. In some cases this may not be possible, and your order will be processed the next business day. If there are going to be any further delays, we will contact you.

We process orders Monday-Friday, 10am-5pm


Shipping rates and delivery estimates

Shipment method

Estimated delivery time

Shipment cost

Brinks-FedEx Insured

Standard Overnight (1-5 days)

Free


Shipment to P.O. boxes or APO/FPO addresses

We do not ship to P.O. boxes or APO/FPO addresses


Shipment confirmation and order tracking

You will receive an email notification once your tracking number is available.


Customs, duties, and taxes

Altier Jewelers Inc. is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).


Damages

Altier Jewelers Inc. is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly at info@altierjewelers.com, or call our flagship store to file a claim. Please save all packaging material and damaged goods before filing a claim.


International Shipping Policy

We do not ship internationally. Please call us for more details.


Returns Policy

To file a return, please call our flagship location at 561-395-3462


If you have any further questions regarding our shipping policy, please contact us.

info@altierjewelers.com

561-395-3462